County Home

Opportunity Centers


Customer Access Center

Phone: (614) 233-2000

Fax: (614) 233-2398

E-mail: CACAdministration@fcdjfs.franklincountyohio.gov

The Customer Access Center provides customers access to information on general services and specific benefits by calling 614-233-2000. It also allows customers to access this information more efficiently and reduce the need for face-to-face meetings. The Customer Access Center provides the following services:

  • General Information Inquiries
  • Customer Case Inquiries
  • Change Reporting
  • Re-determinations

East Opportunity Center

Address
1055 Mt. Vernon Avenue
Columbus, Ohio 43203

Mailing Address
1721 Northland Park Avenue
Columbus, Ohio 43229

Office Hours
Monday-Friday
7:30AM - 5:00PM
Center Director
Denise Hughes-Curtis

Phone: (614) 212-1993
(Administrative Office)


Note: The East Community Opportunity Center will be closed on the morning of the third Tuesday of the month. The opportunity center will open at 1:00 p.m.

Contact your case manager or share your concern by email - eastcoc3@fcdjfs.franklincountyohio.gov

Zip Codes: 43068,43109,43147,43203,43205,43206,43209,43213,43227,43217,43125,43110,43232

Services

  • General Assistance Disability Determinations
  • Interpreter Services
  • Medicaid
  • Prevention, Retention, and Contingency
  • Food Stamps
  • Healthy Start Healthy Families
  • Medical Transportation Services
  • Ohio Works First
  • State Hearings

Co-Located Services

  • Veterans Services Commission

Northland Opportunity Center

Address
1721 Northland Park Avenue
Columbus, Ohio 43229

Mailing Address
1721 Northland Park Avenue
Columbus, Ohio 43229

Office Hours
Monday-Friday
7:30AM - 5:00PM
Center Director
Lawrence Spann

Phone: (614) 233-2851
(Administrative Office)


Note: The Northland Village will be closed on the morning of the third Wednesday of the month. The opportunity center will open at 1:00 p.m.

Contact your case manager or share your concern by email - northland@fcdjfs.franklincountyohio.gov

Zip Codes: 43002, 43004, 43054, 43081, 43082, 43085, 43201, 43202, 43210, 43211, 43212, 43214, 43215, 43216, 43219, 43220, 43221, 43224, 43226, 43229, 43230, 43231, 43234, 43235, 43236, 43240, 43272

Services

  • General Assistance Disability Determinations
  • Interpreter Services
  • Medicaid
  • Prevention, Retention, and Contingency
  • Food Stamps
  • Healthy Start Healthy Families
  • Medical Transportation Services
  • Ohio Works First
  • Workforce Development
  • Subsidized Child Care Eligibility

Co-Located Services

Veterans Services Commission

The Franklin County Veterans Service Commission is pleased to announce the opening of a satellite location.

A Veterans Benefit Specialists will be available Monday through Friday 8:00 am to 3:30 pm, with the exception of Tuesday's, which maybe limited at the Northland Opportunity Center to accept financial assistance applications and veteran's claims.

Appointments may also be scheduled, but on a case by case basis. You are encouraged to call prior to your planned visit.

Northland Opportunity Center 1721 Northland Park Avenue. Phone: (614) 212-1781 Monday Through Friday.


West Opportunity Center

Address
314 North Wilson Road
Columbus, Ohio 43204

Mailing Address
1721 Northland Park Avenue
Columbus, Ohio 43229

Office Hours
Monday-Friday
7:30AM - 5:00PM
Center Director
Kristin Retherford

Phone: (614) 233-2912
(Administrative Office)


Note: The West Community Opportunity Center will be closed on the morning of the second Thursday of the month. The opportunity center will open at 1:00 p.m.

Contact your case manager or share your concern by email - westcoc@fcdjfs.franklincountyohio.gov

Zip Codes: 43119,43126,43204,43222,43223,43228,43065,43017,43026,43016,43123,43137,43140,43146,43207

Services

  • General Assistance Disability Determinations
  • Interpreter Services
  • Medicaid
  • Nursing Homes
  • Prevention, Retention, and Contingency
  • Food Stamps
  • Healthy Start Healthy Families
  • Medical Transportation Services
  • Ohio Works First
 
Marilyn Brown President
Paula Brooks
John O'Grady