County Home
May is Public Assistance Fraud Awareness Month

May is Public Assistance Fraud Awareness Month in Ohio and the Franklin County Department of Job and Family Services is spreading the word that “Fraud Costs All of Us.” Committing public assistance fraud is a felony.

Learn more about easy ways to avoid receiving improperly issued benefits by reviewing the flyer below and watching this video. Report suspected public assistance fraud by calling the 24-hour fraud hotline at 614.233.2095 or visiting our website.

Did You Know?

You may apply for Public assistance through the Ohio Benefit Bank. Applications can be completed for: Food Assistance Ohio Works First Medical Coverage Childcare Call 1-800-648-1176 today for a location close to you.

Healthy Start

Healthy Start offers free or low-cost health coverage for children (up to age 19) from eligible Franklin County families. Healthy Start covers...

  • Annual Check-Ups
  • Doctor Visits
  • Vaccinations
  • Prenatal and Postpartum Services for Mothers
  • Transportation to Appointments
  • And Much More
Customer Access Center

The Customer Access Center provides customers access to information on general services and specific benefits by calling 614-233-2000 or send an e-mail to CACAdministration@fcdjfs.franklincountyohio.gov. It also allows customers to access this information more efficiently and reduce the need for face-to-face meetings. The Customer Access Center provides the following services:

  • General Information Inquiries
  • Customer Case Inquiries
  • Change Reporting
  • Re-determinations
JFS Customer Self-Service Options

Did you know that there are some things you can do from home to manage your benefits?

For Self-Service options to manage your benefits, please click on the links below:

Ohio Benefit Bank
http://ohiobenefits.org/

JFS Community Portal
https://communityportal.fcdjfs.franklincountyohio.gov

My ODJFS Benefits
https://odjfsbenefits.ohio.gov

 

John O'Grady President
Marilyn Brown
Kevin L. Boyce