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Did You Know?

You may apply for Public assistance through the Ohio Benefit Bank. Applications can be completed for: Food Assistance Ohio Works First Medical Coverage Childcare Call 1-800-648-1176 today for a location close to you.

Customer Access Center

The Customer Access Center provides customers access to information on general services and specific benefits by calling 614-233-2000 or send an e-mail to It also allows customers to access this information more efficiently and reduce the need for face-to-face meetings. The Customer Access Center provides the following services:

  • General Information Inquiries
  • Customer Case Inquiries
  • Change Reporting
  • Re-determinations
State of Ohio - Online Benefit Application

ODJFS Benefits provides an easy and quick way for the people in Ohio to apply for benefits or to manage their existing case. In December, 2008 ODJFS launched the eGateway web portal for the receipt of applications for Ohio Works First, Food Assistance, DFA and Medicaid electronically. This web portal assists county workers in data entry by allowing the data to be copied with the click of one button instead of entering all the data into the CRIS-E system manually

JFS Customer Self-Service Options

Did you know that there are some things you can do from home to manage your benefits?

For Self-Service options to manage your benefits, please click on the links below:

Ohio Benefit Bank

JFS Community Portal

My ODJFS Benefits


JFS Online Community Portal

The JFS Community Portal provides valuable information ranging from food assistance, cash assistance, medical, job training, child care, and much more.

Marilyn Brown President
Paula Brooks
John O'Grady