You may apply for Public assistance through the Ohio Benefit Bank. Applications can be completed for: Food Assistance Ohio Works First Medical Coverage Childcare Call 1-800-648-1176 today for a location close to you.
The Customer Access Center provides customers access to information on general services and specific benefits by calling 614-233-2000 or send an e-mail to CACAdministration@fcdjfs.franklincountyohio.gov. It also allows customers to access this information more efficiently and reduce the need for face-to-face meetings. The Customer Access Center provides the following services:
- General Information Inquiries
- Customer Case Inquiries
- Change Reporting
ODJFS Benefits provides an easy and quick way for the people in Ohio to apply for benefits or to manage their existing case. In December, 2008 ODJFS launched the eGateway web portal for the receipt of applications for Ohio Works First, Food Assistance, DFA and Medicaid electronically. This web portal assists county workers in data entry by allowing the data to be copied with the click of one button instead of entering all the data into the CRIS-E system manually
Did you know that there are some things you can do from home to manage your benefits?
For Self-Service options to manage your benefits, please click on the links below:
Ohio Benefit Bank
JFS Community Portal
My ODJFS Benefits
The JFS Community Portal provides valuable information ranging from food assistance, cash assistance, medical, job training, child care, and much more.
Board of Commissioners Agencies
- Animal Care & Control
- Benefits & Risk Management
- Child Support Enforcement
- Economic Development
- Fleet Management
- Homeland Security
& Justice Programs
- Human Resources