County Home
Healthy Start

Healthy Start offers free or low-cost health coverage for children (up to age 19) from eligible Franklin County families. Healthy Start covers...

  • Annual Check-Ups
  • Doctor Visits
  • Vaccinations
  • Prenatal and Postpartum Services for Mothers
  • Transportation to Appointments
  • And Much More
Temporary Alternate Business Hours


The East, Northland and West Opportunity Center locations will close at noon on Wednesday, Nov. 25, 2015.

In observance of the Thanksgiving holiday, all locations will be closed on Thursday, Nov. 26, 2015.

The East and West Opportunity Centers will be closed on Friday, Nov. 27, 2015, however, if you need immediate assistance on this day, the Northland location (1721 Northland Park Ave., Columbus 43229) will be open for normal business hours.

The Call Center will close at noon on Wednesday, Nov. 25 and reopen for normal business hours on
Monday, Nov. 30, 2015.    

All locations will be open for normal business hours on Monday, Nov. 30, 2015.

Customer Access Center

The Customer Access Center provides customers access to information on general services and specific benefits by calling 614-233-2000 or send an e-mail to It also allows customers to access this information more efficiently and reduce the need for face-to-face meetings. The Customer Access Center provides the following services:

  • General Information Inquiries
  • Customer Case Inquiries
  • Change Reporting
  • Re-determinations
JFS Customer Self-Service Options

Did you know that there are some things you can do from home to manage your benefits?

For Self-Service options to manage your benefits, please click on the links below:

Ohio Benefit Bank

JFS Community Portal

My ODJFS Benefits


JFS Online Community Portal

The JFS Community Portal provides valuable information ranging from food assistance, cash assistance, medical, job training, child care, and much more.

Marilyn Brown President
Paula Brooks
John O'Grady