County Home
Healthy Start

Healthy Start offers free or low-cost health coverage for children (up to age 19) from eligible Franklin County families. Healthy Start covers...

  • Annual Check-Ups
  • Doctor Visits
  • Vaccinations
  • Prenatal and Postpartum Services for Mothers
  • Transportation to Appointments
  • And Much More
Customer Access Center

The Customer Access Center provides customers access to information on general services and specific benefits by calling 614-233-2000 or send an e-mail to CACAdministration@fcdjfs.franklincountyohio.gov. It also allows customers to access this information more efficiently and reduce the need for face-to-face meetings. The Customer Access Center provides the following services:

  • General Information Inquiries
  • Customer Case Inquiries
  • Change Reporting
  • Re-determinations
JFS Customer Self-Service Options

Did you know that there are some things you can do from home to manage your benefits?

For Self-Service options to manage your benefits, please click on the links below:

Ohio Benefit Bank
http://ohiobenefits.org/

JFS Community Portal
https://communityportal.fcdjfs.franklincountyohio.gov

My ODJFS Benefits
https://odjfsbenefits.ohio.gov

 

JFS Online Community Portal

The JFS Community Portal provides valuable information ranging from food assistance, cash assistance, medical, job training, child care, and much more.

John O'Grady President
Paula Brooks
Marilyn Brown