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Temporary Alternate Business Hours


The East, Northland, and West Opportunity Center locations will close at noon on Nov. 26, 2014.

In observance of the Thanksgiving holiday all locations will be closed on Nov. 27, 2014.

The Northland location will be the only facility open for normal business hours on Nov. 28, 2014; however, the Customer Access Center will be closed on this day and will not be handling phone calls.    

All locations will be open for normal business hours on Dec. 1, 2014.

Attention - Staff Relocation

Franklin County Job and Family Services staff will no longer be located at Columbus Neighborhood Health Center at Great Southern after December 19, 2014. Services will continue to be available at the Franklin County Job and Family Services Opportunity Centers.

JFS Customer Self-Service Options

Did you know that there are some things you can do from home to manage your benefits?

For Self-Service options to manage your benefits, please click on the links below:

Ohio Benefit Bank

JFS Community Portal

My ODJFS Benefits


JFS Online Community Portal

The JFS Community Portal provides valuable information ranging from food assistance, cash assistance, medical, job training, child care, and much more.

State of Ohio - Online Benefit Application

ODJFS Benefits provides an easy and quick way for the people in Ohio to apply for benefits or to manage their existing case. In December, 2008 ODJFS launched the eGateway web portal for the receipt of applications for Ohio Works First, Food Assistance, DFA and Medicaid electronically. This web portal assists county workers in data entry by allowing the data to be copied with the click of one button instead of entering all the data into the CRIS-E system manually

Marilyn Brown President
Paula Brooks
John O'Grady