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Franklin County Job and Family Services


Agency Leadership

Director, Social Services & Innovation:
Michelle Lindeboom

Chief Community Support Services & Partnerships Administrator:
Vivian Turner

Assistant Director & Chief Fiscal Officer
Christy Russell 

Assistant Director, Workforce, Child Care and Strategic Partnerships
Carmen Barnes

Assistant Director, Information Techology
Samuel Davis

Assistant Director, Communications
Bart Logan

Assistant Director, Operations
Dan Vaccarella 

Deputy Director, Legal
John B. C. Porter

The Franklin County Department of Job and Family Services (FCDJFS) is a county, state and federally supported agency responsible for basic financial, medical and social services programs. These programs are made available to ensure that no one is forced to go without the basic essentials of food, clothing, shelter, medical care and necessary life sustaining services because of a lack of resources. FCDJFS ensures that many eligible children and adults receive assistance each month through in-house or contracted services.

Franklin County also provides education and training for public assistance customers along with the necessary support services to help them find quality jobs and move from welfare to independence. This opens doors to employment by improving participants' job seeking skills, building self-confidence and providing on-the-job training. The goal of our agency is to place job-ready participants in unsubsidized employment in the shortest possible time. Emphasis is placed on job placement activities, remedial education and vocational training. These activities are coordinated with other available employment and training programs within the community.

Franklin County is now offering services to residents in their own areas. No longer do you need to come downtown to have access to your case manager. The Community Opportunity Centers are out in the communities. Each center serves certain zip codes. To find out more about the Opportunity Centers, go to the Community Opportunity Centers web page.

Mission Statement

Franklin County Department of Job and Family Services provides timely public assistance benefits and builds community partnerships through inclusion, responsiveness, and innovation

Administrative Office
1721 Northland Park Avenue
Columbus, Ohio 43229

FCDJFS Phone Numbers

  • Food Assistance (SNAP), OWF Cash Assistance, Medicaid, Child Care or Prevention, Retention, Contingency (PRC): 1-844-640-6446
  • Medical Transportation: (614) 233-2381
  • Workforce Development: (614) 212-1800
  • Fax: Temporariliy Unavailable 

You can also apply for Food, Cash, Medicaid or Child Care benefits or check the status of your pending or current benefits 24 hours a day, seven days a week by visiting:

Hours of Operation
Mon-Fri: 8 a.m. - 5 p.m.