Aug. 2, 2022
Columbus, Ohio –
This morning, the Franklin County Board of Commissioners voted to appoint new leadership to the Franklin County Department of Job and Family Services (FCDJFS). Effective today, Michelle Lindeboom will serve as the Director, Social Services and Innovation while Vivian Turner will take on the role of Chief Community Support Services and Partnerships Administrator.
The pair will oversee the Agency, reporting the Deputy County Administrator for Health and Human Services (HHS) Joy Bivens.
“The health and human services landscape is changing, and the Department of Job and Family Services needs to be able to change with it,” Bivens said. “Michelle Lindeboom and Vivian Turner are dedicated servant leaders who are respected within the Agency and throughout the county. They have the experience to hit the ground running and vision to guide Job and Family Services into the future.”
Director, Social Services & Innovation
Lindeboom has been with the Agency for 30 years, including 23 in management. She began her career with the county as a case manager and worked her way up within the FCDJFS, including a 4-year stint as Center Director for the East Opportunity Center. She has served as Assistant Director since 2014, where she has been responsible of overseeing the day-to-day operations of the Agency’s three Community Opportunity Centers and their upwards of 400 employees who issue in excess of $300 million in public assistance benefits each year.
Lindeboom has also represented the Agency at the state level with the Ohio Job and Family Services Directors’ Association and with the state departments of Job and Family Services and Medicaid. As Director, Social Services and Innovation, she will be responsible for overseeing Opportunity Center operations, finance, information technology, outreach, strategic initiatives and the Family Stabilization Unit.
"I’ve spent my entire career with Job and Family Services. I grew up in this Agency,” Lindeboom said. “I’m grateful for the opportunity to lead it along side Vivian Turner, someone I respect and someone that I know is going to be thinking about that empty chair in the room – the one that stands for our residents and families – right along with me when a decision needs to be made."
Turner has more than 20 years of experience in the public and nonprofit sector, including the last decade-plus with FCDJFS. She began her career with the Agency as an Administrative Officer with the Community Contracts and Programs department, which oversees the administration of more than $30 million in public funds to support social service programs each year. She also served as Deputy Director of Workforce Development, responsible for the administration of Ohio Works First and the Achieve More and Prosper comprehensive case management and employment program, and since 2018 has served as Assistant Director over Workforce, Child Care and Strategic Partnerships.
Chief Community Support Services & Partnerships Administrator
Turner has played a seminal role in standing up countless FCDJFS-funded initiatives throughout the community, including the award-winning Building Futures and Roads2Work programs, as well as the new Franklin County RISE
early learning initiative. As Chief Community Support Services and Strategic Partnerships Administrator, she will oversee workforce development, Community Contracts and Programs, child care, the Strategic Transformation and Research (STAR) Unit and communications.
"This is an honor and a responsibility I don’t take lightly,” Turner said. “Job and Family Services has evolved so much since I came on board, especially since the pandemic. I’m looking forward to working with Michelle Lindeboom and our counterparts at our sister county agencies to reimagine our entire HHS continuum and move us away from transactional work to transformative impact for our residents and families."
Lindeboom and Turner take the helm of the largest agency that falls under the Board of Commissioners, with a staff of nearly 600 and footprint that stretches across the entire county. More than a quarter of Franklin County residents interact with and depend on FCDJFS for core public assistance benefits like food assistance
and Publicly Funded Child Care
; emergency assistance, including housing aid, through Prevention, Retention and Contingency
; or dozens of Agency-funded social services and workforce development programs in the community.
The Franklin County Department of Job and Family Services provides timely public assistance benefits and builds community partnership through inclusion, responsiveness and innovation. Learn more at https://jfs.franklincountyohio.gov and follow FCDJFS on Facebook, Twitter and YouTube.