Skip to main content
Click here to tell us about your county website experience
Franklin County Job and Family Services

Medical Support Services

314 N. Wilson Road
Columbus, Ohio 43204
Phone: 614-233-2833
Transportation Unit: 614-233-2381

Medical Support Services serves customers who are hospitalized, requesting home and community based waiver services, need assistance paying for nursing home care, need assistance with their Social Security application and disability claim, and requesting transportation to medical appointments. The Transportation Unit is open from 7 a.m. to 5 p.m. Monday through Friday (except County holidays).


Disability Determinations

How is an applicant referred to the FCDJFS Disability Determination Area?

An applicant should tell their case manager that they believe they have a disability. The case worker will refer the individual to the FCDJFS Disability Determination Area.

How is disability determined?

The ODJFS Disability Determination Unit determines if a Medicaid applicant meets the definition of disability. To be considered disabled, an applicant, aged eighteen or older, must be unable to engage in any substantial gainful employment by reason of any medically determinable physical or mental impairment, which can be expected to last for a continuous period of not less than twelve months or result in death.

The FCDJFS Disability Determination Area requests an applicant alleging disability complete a Disability Questionnaire, which includes social, employment, education, and medical histories. The applicant signs Authorization for the Release or Use of Protected Health Information forms, which allows collection of medical evidence pertaining to each alleged disability.

What if the applicant thinks they are disabled, but they do not have any documentation from either a physician or mental health professional?

The applicant will be scheduled for medical evaluations and/or psychological evaluations at no cost to the applicant.

How long will it take before the applicant knows if they are eligible for Medicaid?

To receive Medicaid, the applicant must meet financial and disability criterion. Medicaid also requires an individual to apply for Social Security disability benefits. The Medicaid eligibility process should be completed within ninety (90) days of application.

If an individual is found eligible for cash assistance from the Disability Financial Assistance (DFA) Program, how much money will the person receive?

The Disability Financial Assistance monthly cash payment is $115.