A customer may request a state hearing if they do not agree with an action or decision made about their benefits. If a state hearing request is made within 15 days of the notice reporting the proposed change in benefits, these benefits will remain unchanged until a hearing decision is reached. Customers have 90 days to request a state hearing from the date the notice of change is received. To request a state hearing, please call 1-866-635-3748, and then press option 1 or by completing and mailing back the State hearing request form enclosed with the notice of change. State hearings are held only at the East Community Opportunity Center.